Shipping Policy

Last Updated: August 1, 2026

Welcome to Hearth. We are committed to providing a fast, secure, and reliable delivery experience for all our customers across the United Arab Emirates.

Shipping Coverage

We currently deliver to all Emirates within the UAE.

Processing Time

• Orders are processed within 24 hours after confirmation.
• Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

• Standard delivery takes 2–3 business days from the date your order is confirmed.
• While we strive to deliver within the estimated timeframe, occasional delays may occur due to weather conditions, public holidays, or unforeseen courier issues.

Shipping Charges

Free Shipping is available on all orders within the UAE.

There are no hidden delivery fees.

Secure Delivery

At Hearth, we ensure that every order is:

• Carefully packed to protect your items during transit.
• Shipped through trusted delivery partners.
• Delivered safely and securely to your provided address.

Order Tracking

Once your order has been dispatched, you may receive tracking information (where available) to monitor the progress of your shipment.

Delivery Address

Please ensure that your shipping address and contact details are accurate when placing your order. Hearth is not responsible for delays caused by incorrect or incomplete shipping information.

Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address or the recipient being unavailable, our delivery partner may contact you to arrange another delivery attempt.

Contact Us

If you have any questions about your shipment or delivery, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with Hearth. We appreciate your trust and look forward to delivering your order quickly, securely, and free of charge.